Integrated Service Management: What is Smart?
www.ibm.com "IBM customers speak about service management and what smart means for being proactive and not reactive in a network environment. Its about minimizing unnecessary resources and the carbon footprint we leave. Its about managing virtualized environments most efficiently. IBM Service Management software allows companies to be smart about the way they work and what they do." "The last 40 years have been about the dumb network. Its been invisible and you hope it doesnt break. The next 40 years are about the smart network. Its about the network working for you. For example, a fisherman in Butong could use network services over his phone to get the latest meteorological report, to be able to optimize his catch and change his experience, but also change his economics. Well, smart is really only using the data that matters. we need to be implementing technology changes at the same time as we're keeping the lights on. the capability to be able to monitor any sort of device, whether its traditional IT or any sort of smart device. Working smarter, to us, means being more proactive in our approach to network monitoring. So, in other words, we're not sitting around waiting for something to break. Smart for our business is minimizing the use of resources and the carbon footprint that we leave. We try to focus on transparent security, so we can response to an incident before they happen so people simply dont notice us. not just the ability to drive data up to the enterprise ...